Germany

German letters,
finally clear.

Take a photo of a letter from your insurer, your bank, the local authority or the tax office — or upload a PDF. Bescheidwissen summarises it, explains the deadlines and shows you what to do.

Start free — first look without an account

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Bescheidwissen — summary
Deadline: 14 June 2026

Three steps to clarity

01

Photograph the letter

Take a photo or upload an image of your letter — insurer, bank, authority, tax office, whatever it is.

02

Explained right away

Bescheidwissen analyses the letter and gives you a clear summary in plain language — no bureaucratic German.

03

Never miss a deadline

Detected deadlines are shown with their legal basis, so you know what to do and when — and miss nothing.

Here is what that looks like

An anonymised fine notice, and the analysis Bescheidwissen produces from it.

The letter as it arrives

Stadt Musterstadt · Bußgeldstelle · Postfach 0000, 00000 Musterstadt

File reference: MU-0000-0000 · Date of offence: 03.09.2026

Sehr geehrte Damen und Herren, aufgrund der oben bezeichneten Ordnungswidrigkeit wird gegen Sie ein Bußgeld festgesetzt. Gegen diesen Bescheid können Sie innerhalb von zwei Wochen nach Zustellung Einspruch einlegen.

What Bescheidwissen makes of it
Sender
Stadt Musterstadt, Bußgeldstelle
Bußgeldbescheid
Summary

You are asked to pay a fine. The letter states a deadline of two weeks from delivery — by then you can either lodge an Einspruch (objection) or pay the amount.

Deadlines

17.09.2026

According to the letter, you have these options by this date:

  • According to the letter you may lodge an Einspruch by this date (§ 67 OWiG)
  • Or pay the total amount
Amounts
  • Fine: 60,00 Euro
  • Fee: 25,00 Euro
  • Total: 88,50 Euro
Next steps
  • Keep file reference MU-0000-0000 to hand for any reply
  • Check the delivery date — the deadline starts from it

Example with invented data. Bescheidwissen explains what the letter says and is not a substitute for legal advice.

When the letter is in your mailbox and you have no idea what it means.

You are not alone. Most people in Germany do not understand their own insurance policies, let alone a tax assessment. That is not ignorance — the language is deliberately complicated.

Bescheidwissen is for people who need answers, not lawyers.

Insurers — rejections, premium increases, reimbursements
Tax office — income tax, ELSTER assessments, back payments
Banks — loan changes, fees, account information
Public authorities — deadlines, appeals, official notices

Your mail. Your privacy.

Your photo is discarded immediately

The photo of your letter is sent to the AI for analysis only and discarded immediately afterwards — it never enters a database. Only the analysis result is stored: for 4 weeks, and for 12 months once you have made a purchase. After that it is deleted automatically.

No advertising cookies, no tracking

Bescheidwissen sets no tracking cookies and uses no third-party analytics. Logging in sets one technical session cookie — no ad tools, no analytics.

Deadlines with their legal basis

Detected deadlines come with the statutory provision behind them — e.g. one month to file an objection (Einspruch), § 355 AO. Even so: always check deadlines yourself.

Bescheidwissen helps you understand your mail; it is not legal or tax advice. For legal questions, contact a lawyer or a consumer advice centre (Verbraucherzentrale).

Why Bescheidwissen?

General AI chats and scanner apps are useful — but for German official letters they usually miss what matters.

Comparison: general AI chats, scanner apps and Bescheidwissen at a glance
Feature AI chats ChatGPT & co. Scanner apps Letter scanners Bescheidwissen This app
Specialised in German law Deadlines with the § cited mostly generic no legal context with the § cited
Deadline reminders by e-mail Automatically before expiry not available not available included with every letter
Reply drafts Einspruch & Widerspruch generic, no context not available matched to your letter
In the browser, no app install No download, no store account usually required app install required start straight away
Photo discarded immediately No photo in the database often unclear mostly unclear discarded immediately
Sections checked against the statute 8,478 norms from 25 German laws not verifiable not available with a link to the statute
Stays within the RDG Explains rather than advises no boundary defined not available boundary built in

This comparison is a general assessment — not a test result and not a criticism of other products. Other tools can be useful; Bescheidwissen is built specifically for German official mail.

Your first letter is free.

The preview is always free. After that: subscription or credits — no subscription required.

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  • Analysis with deadlines & legal basis
  • Reminders 1 month / 1 week / 1 day before the deadline
  • AI reply drafts
  • Archive for 4 weeks
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Everything in Plan A, plus:

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  • Archive for 12 months

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All the features of the subscriptions — just limited to 5 letters:

  • Analysis with deadlines & legal basis
  • Automatic reminders before every deadline
  • AI reply drafts
  • Archive for 12 months

No subscription required, no hidden costs. Subscription allowances apply per billing period (no roll-over); purchased credits never expire.

Frequently asked questions

What does Bescheidwissen cost?

The first letter is free, and the preview always is. For further letters there are subscriptions from €4.99/month (10 letters) or a credit pack for €4.99 (5 letters, never expire). Subscription allowances apply per billing period. Payments are being switched on right now.

Which letters does Bescheidwissen understand?

Bescheidwissen specialises in German-language mail: tax assessments, insurance letters, health-insurer notices, landlord letters, bank letters, debt-collection reminders and general official notices. The clearer the photo, the better the analysis. You can also upload multi-page letters as a PDF — every page is read in full.

What happens to my letter?

The photo is transmitted securely to the AI to read and analyse the text. The photo itself is discarded immediately afterwards — it never enters a database. Only the analysis result (summary, deadlines, amounts) is stored: for 4 weeks from the analysis, and for 12 months once a payment has been made on your account. After that we delete it automatically. Please keep your original letters yourself. Details are in our privacy policy.

Is this legal advice?

No. Bescheidwissen explains what the letter says — in plain language, with deadlines and next steps. That is help with understanding, not legal advice under the German Legal Services Act (Rechtsdienstleistungsgesetz, RDG). For specific legal questions or appeals, contact a lawyer, a tax adviser or a consumer advice centre.

How accurate are the deadlines?

Bescheidwissen detects deadlines with AI and states the statutory basis where possible (e.g. § 355 AO for an objection to the tax office). AI can make mistakes — always check deadlines yourself against the original letter, especially in important cases.

Do I need an account?

You get a first look without an account: after uploading you see the sender, the type of letter and a short teaser of the summary. The full analysis with all deadlines, amounts and next steps, the letter archive, automatic reminders (1 month / 1 week / 1 day) and reply drafts come with the free account.

Which languages can I get the explanation in?

Bescheidwissen explains German letters in German, in simplified German, and in English, Turkish, Ukrainian, Russian and Arabic. You switch language in the menu at the top — on your first visit it is taken automatically from your browser settings. Reply letters to authorities are always drafted in German so that you can send them as they are.

Every letter deserves an answer you understand.

German authorities send out millions of letters every year. Most of them are incomprehensible. It does not have to stay that way.

Upload a letter now →

Bescheidwissen — German mail, finally in plain words.